Enhance Team Performance with upleashed® Management Course

Why do we exist?

the problem we'll help you solve.

Between 2015 to 2022 we interviewed over 100,000 business professionals with 'management and people' responsibilities. We were specifically interested to learn about the challenges faced when trying to develop highly capable teams. We quickly identified nine common, cross-sector challenges. We aim to provide the training and tools to help you solve them all in your business.

What is the current capability of team members?

Which skills need to be developed & in what priority?

How to make skills more visible, to the entire team?

How to view team capability, whilst WFH?

How to retain talented individuals?

What skills are required and desired?

How to measure proficiency consistently and remove subjectiveness?

How to set and communicate training objectives?

How to understand +capacity impact from improved capability?

Sample Headline

how upleashed works.

Sample Headline

We provide aspiring managers with the training and tools to upskill and unleash true team performance.

1. Sign-up

Quick and easy
sign up.

Register Now

2. Training

Complete eight mini-training modules in team upskilling - 100% online and complete a final exam.

3. Skills Matrix

Download your skills matrix to visualise skills gap and plan training. Additional management tools available.

4. Certification

Gain Accredited and Practitioner certification from the CMA.

5. Invite

FREE option to Invite team members* to participate in training and certification.

* Invite an unlimited number of team members to join upleashed. They gain free access and you'll be able to monitor their progress throughout the platform. Free invites will be limited to colleagues on the same domain e.g same @ email. Colleagues in separate organisations can register for an account here.

training structured around you.

Industry Leading Training Portal accessible 24/7

Gain access to an industry leading training platform

100% Online
8 Mini-Modules
1 Final MC Exam
Accreditation & Practitioner Certification
Backed by the CMA
Available 24/7

You'll gain deep knowledge of the skills matrix as an effective 'management tool' and learn how to utilise it to its full potential, unlocking staff capability, increasing employee engagment and improving team motivation.

Progress through eight, self-paced training modules.

Each mini-module includes a video tutorial and accompanying multiple choice questions to test your knowledge.

We'll introduce you to common business tools and concepts, such as:

- SWOT
- SMART
- Capability Policy
- Pareto's Principle
- Capacity Planners
- Team Metrics
- PIPs, and more...

Everything you'll need to upskill your team!

Zero Stress Examinations

Multiple Choice (MC) questionnaires are available at the end of each sub module. You can repeat these as many times as you like. For your final exam you'll be presented with 30 Multiple choice questions and will have 45 minutes to complete the exam - you need to achieve 65% to pass. You can resit the exam at no additional cost.

The modules will be updated periodically with the option to re-certify at any stage.

Why do we exist?

the skills matrix.

Sample Headline

Completing the skills matrix for your team will 'evidence' your understanding of the concept introduced across the eight modules. You'll understand how it should be used to upskill your team in order to unleash true team performance.

Building on the concept of the Skills Matrix first seen in the Toyota Production System (TPS) we've designed a solution in partnership with over 10,000 global, cross-sector organisations. The original 'harvey balls' visual matrix went some way to identifying skill level; this is how we've improved the solution by making it more 'visually informative' and broadening the skill level definitions to help remove subjectiveness:

The improved 'upleashed' approach.
The upleashed skills matrix enables real-time skills visibility.

The traditional (old) paper approach
this can be out of date as soon as you've completed it!

vs

The chart on the left evidences skills based on a quadrant completion (know as harvey balls), where the whole represents full competency. The upleased model is based on a scoring mechanism of 0=No Skill Required, 1=No Competence, 2=Some Competence, 3=Fully Competent and finally 4=Subject Matter Expert. Learn more about the upleashed capability policy.

The key is to visually identify at speed the areas of strength and weakness within the team in the context skills development. The true acid test of using a skills matrix will always be 'how' you identify and then improve competency.

What is a skills matrix?

a heat-map of skill and a training plan all in one visually impactful management report.

This is what makes the skills matrix so powerful. A visually impactful management report that you can interpret within 5 seconds from 5 feet!

An upleashed membership unlocks access to our industry-leading Skills Matrix solution, a dynamic tool designed to address your team's skillset needs and project requirements. This comprehensive solution offers a multitude of features to optimize your talent management and development strategy:

Team members name and role

Capability policy

Set current and future skills capability level, create a clear development roadmap.

Skill description

Proficiency tracking

Record the current skill level of each team member and establish future upskilling goals.

Prioritisation of skill development

Strategically allocate resources by setting the precedence of skills development based on project needs and long-term growth.

Skill/Process review timeline

Maintain the quality and relevance of your skills repertoire by noting when each skill or process was last reviewed.

Analytical insights

Leverage a broad range of analytics for in-depth understanding and monitoring of skills capability development.

Individual capability scoring

Review an aggregated Capability Score for each team member, per skill or process, to identify areas of strength and needed development.

Capability gap reporting

Swiftly identify and address any potential skill deficits with clear, actionable reports.

Experience the future of talent management and skill development with Upleashed's Skills Matrix solution - your team's growth and success are at your fingertips.

What do the numbers mean?

measuring capability on your skills matrix.

Here's how do we measure capability and set clear upskill targets whilst removing subjectiveness. A number and colour is assigned by skill level to provide a visual representation of capability.

Our online training program will delve into the process of formulating a lucid and unambiguous capability policy that is tailored to the unique requirements of your team and industry/sector.

Capabilities and responsibilities develop over time

Rating	0	1	2	3	4	5
Title	No skill required or desired	In training / Trainee	Developing Capabilities	Capable	Subject Matter Expert / Trainer	Strategic Ownership / Leadership
Detailed Description	No expectation that the individual or role requires the specific skill(s) within the next year (take a longer-term view when assessing skills requirment and do not use this measure for short-term assessments).	Expectation to be proficient within a year. Completed up to 75% of training. The individual does not fully understand the quality requirements.	Completed more than 75% of training. Is likely to be able to perform the task alone, although consistent quality and productivity requirements not yet evidenced. Complex output will require checking / verification.	Has completed 100% of the training. Has demonstrated consistent quality and productivity standards. Where not mandated by regulation, checks can now be omitted, releasing capacity back into the business.	Has prolonged experience at a consistent quality and productivity level. This individual is motivated, works autonomously abd us ready to accept responsibility for skill ownership and training. Is likely to be able to train others to a high standard. If the specific skill has not been completed in last 3 months then the 'skill level' should drop back to Level 3 for the individual to reconfirm competence standards.	Can define and develop new processes & skills requirements. Can demonstrate cross-function subject matter expertise. Can demonstrate leadership capabilities.
Weighting	To promote rating fairness, Zero will remove the skill assessment for the individual.	25%	50%	75%	100%	100% (same score as 4 - colour indicates capability variance)

New processes, changes in existing procedures, fresh rules, or lack of practice can temporarily lower an individual's performance ability.

upleash your team in 8 weeks.

Upskilling your team is made easy using the upleashed methodology.
This is how you will develop true team performance.

Week 1

The challenge of team capability development for people managers

You will learn the importance of ongoing skills development and how to utilize tools such as SWOT analysis and SMART objectives.
You will learn how to conduct a SWOT analysis on the team or organizational training program and create a plan using SMART objectives.

Week 2

Skills Matrix, Capability Policy & Target Setting Intro

You will learn how to use the Skills Matrix as a tool for managing individual and team skills and capabilities.
You will understand how to set targets at both the team and individual level using the Skills Matrix.

Week 3

Distinguishing Soft & Hard Skills

You will understand the distinction between 'soft' and 'hard' skills.
You will learn how to identify necessary skills and assign them to the appropriate individuals in the Skills Matrix.

Week 4

Developing and Distributing a Capability Policy

You will learn about the Capability Policy and how it provides clear, objective definitions of skill levels.
You will understand how the Capability Policy promotes fairness and equality within the team in the context of training and development.

Week 5

Applying Capability Ratings for Proficiency Baselines in Skills Matrix

You will learn how to apply individual capability ratings to each defined skill in the Skills Matrix.
You will understand the importance of allocating 'Current' and 'Target' capability scores to obtain proficiency baselines.

Week 6

Establishing Competency Minimums & Creating Upskill Roadmaps

You will learn how to define the minimum number of competent team members required for each skill or competency.
You will understand how to create customized upskill roadmaps for each team member and identify key person dependencies.

Week 7

Skills Matrix & KPIs: Holistic Talent Management Approach

You will learn the importance of using multiple KPIs with the Skills Matrix for a comprehensive understanding of individual and team performance.
You will understand how to apply high-level KPIs such as customer satisfaction (NPS), employee satisfaction, quality of work, and capacity planning.

Week 8

High Performers & Underperformers: Leadership, Rewards & Improvement Strategies

You will learn how to identify high performers and those in need of support.
You will understand how to implement rewards and recognition programs tailored to individuals' performance and skills development.
You will learn how to provide targeted training and employ performance improvement plans (PIPs) where necessary.

Upon completing this course, you will be well-equipped to strategically navigate the landscape of talent management and skills development. You will learn to appreciate the critical role of ongoing skills enhancement and employ tools such as SWOT analysis and SMART objectives to drive team improvement. You'll be adept at implementing and using a Skills Matrix to manage individual and team skills, differentiating 'soft' and 'hard' skills, and effectively assigning them within the matrix. Through the establishment of a fair Capability Policy and proficient baselines, you will be able to set clear skill level definitions and targets. Furthermore, you'll learn to create custom upskill roadmaps, integrate key performance indicators (KPIs) for comprehensive performance analysis, and identify high and underperformers within your team, designing targeted development strategies. With this comprehensive training, you will significantly enhance your managerial abilities, contributing to the overall success of your team and organisation.

upleashed BIEU1 Accreditation & BIEU2 Practitioner.

This eight-module training will equip you with crucial skills for success:

This eight-module training will equip you with crucial skills for success:
Understand the importance of continuous skill improvement.
Learn to use a skills matrix for team capability assessment.
Distinguish between soft and hard skills.
Implement a clear 'Capability Policy' within your team.
Apply capacity ratings to establish proficiency baselines.
Develop bespoke upskill roadmaps for team members.
Utilise Key Performance Indicators (KPIs) to assess performance.
Identify high performers and devise targeted training programs.

Download the full course outline here and begin the journey to enhance your managerial competencies and contribute significantly to your organisation's success.

Download Course outline

2023/24 BIEU1 BIEU2

skills development certification upon completion of your CMA Exam and Evidenced-based submission.

Develop key skills to improve team performance. Upon successful completion of all modules, you will be awarded accredited status. The modules are specifically geared to help you maximize your use of the skills matrix to improve team performance. You have the option to upload your completed matrix, which will result in you being awarded 'practitioner' status. Partnering with the Chartered Management Academy, one examination fee is included in your company license. Invite peers and colleagues to undertake the training for a one-off fee of £49. To maintain certification, you are encouraged to repeat the exam every year, which is available through your active subscription with Upleashed.

accredited status.

practitioner status.

Awarded upon the successful completion of eight training modules. Assessment is completed online via MCQ.

Assessment is completed online by uploading your completed skills matrix. Accreditation status is a prerequisite.

Delivered in partnership with the Chartered Management Academy

upleashed.

upskill to unleash true team performance

Why do we exist?

the problem we'll help you solve.

Sample Headline

how upleashed works.

Sample Headline

We provide aspiring managers with the training and tools to upskill and unleash true team performance.

1. Sign-up

2. Training

3. Skills Matrix

4. Certification

5. Invite

training structured around you.

Industry Leading Training Portal accessible 24/7

Gain access to an industry leading training platform

Why do we exist?

the skills matrix.

Sample Headline

Completing the skills matrix for your team will 'evidence' your understanding of the concept introduced across the eight modules. You'll understand how it should be used to upskill your team in order to unleash true team performance.

The improved 'upleashed' approach. The upleashed skills matrix enables real-time skills visibility.

The traditional (old) paper approach this can be out of date as soon as you've completed it!

vs

What is a skills matrix?

a heat-map of skill and a training plan all in one visually impactful management report.

This is what makes the skills matrix so powerful. A visually impactful management report that you can interpret within 5 seconds from 5 feet!

Proficiency tracking

Prioritisation of skill development

Skill/Process review timeline

Analytical insights

Individual capability scoring

Capability gap reporting

What do the numbers mean?

measuring capability on your skills matrix.

upleash your team in 8 weeks.

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

upleashed BIEU1 Accreditation & BIEU2 Practitioner.

skills development certification upon completion of your CMA Exam and Evidenced-based submission.

accredited status.

practitioner status.

Cookies & Privacy

The improved 'upleashed' approach.
The upleashed skills matrix enables real-time skills visibility.

The traditional (old) paper approach
this can be out of date as soon as you've completed it!